At Soft Commerce, Our team is committed to providing you with quality products and excellent customer service.
To ensure your protection we offer fourteen (14) days from the date of delivery of the product / service to request a refund.
Soft Commerce Ltd has discretion to issue a credit or refund to you in the event that such credit or refund is appropriate. If one of our products / services fail to function properly due to a bug or misconfiguration and we cannot resolve the issue, we will be happy to provide a full refund. However, we are confident in our products and services and shall assist you in resolving the problems first.
To request a refund, please contact our team, who will be happy in assisting you with this matter. When contacting, please provide your order details, such as order number and product details.
Issued refunds will be debited back to your account using original payment method that was used to purchase our products and / or services.